Shopping at CANTHYNNUS is only possible in the CANTHYNNUS.com online store through the "Subscriptions" or "Products" sections of the Website.
STEP 1: Item Selection
The Website User may purchase Products or make a Subscription.
Subscriptions:
1 - Types. CANTHYNNUS offers six types of subscriptions:
- 2 month subscription: purchase of 2 Canthynnus Boxes to be received within a period of 2 months.
- 3-month subscription: purchase of 3 Canthynnus Boxes to be received within a period of 3 months.
- 4-month subscription: purchase of 4 Canthynnus Boxes to be received in a period of 4 months.
- 5-month subscription: purchase of 5 Canthynnus Boxes to be received over a period of 5 months.
- 6-month subscription: purchase of 6 Canthynnus Boxes to be received over a 6-month period.
- Canthynnus Club subscription: purchase of 1 Canthynnus Box per month to be received for an indefinite period of time (no permanence).
By subscribing, the User is entitled to receive a Canthynnus Box on a monthly basis and for the established period of time.
2 - Process. To subscribe, the User must go to the "Subscriptions" section of the Website and choose the type of subscription desired. The User may make different types of subscriptions and within each type of subscription may purchase the number or units of Canthynnus Boxes desired. Once the subscription (or subscriptions) and the units of Canthynnus Boxes to be purchased per subscription have been selected, the User must click on the "I want it" button so that the selection is added to the shopping cart identified in the upper right-hand margin of the page as "Cart". Once the subscription (or subscriptions) to be purchased by the User has been selected, the User must go to "Your Cart" and click on "View Cart" or "Checkout".
3 - Subscription Date. For operational reasons, the time/date for the purchase of a Subscription is 24:00 hours on the last day of each month (the "Subscription Closing Date"). Once the purchase is made, the subscription will be processed immediately and the User will receive the first Canthynnus Box from the third week of the following month (always before the end of the month). The remaining Canthynnus Boxes of the purchased subscription will be received from the third week of the following months until the end of the subscription (Example: If the User subscribes between March 1 and March 31, the subscription payment will be processed on the same day of the subscription and the first Canthynnus Box will be received the third week of April).
4 - Duration. The subscription will be effective from 00:00 hours on the 1st day of the month following the purchase of the subscription and is valid for the chosen subscription period.
5 - Payments. The payment of the subscription will be automatically charged to the credit or debit card provided by the User on the 1st or 2nd of each month.
6 - Renewal. The renewal of the subscription, whatever the modality, is automatic at the end of the subscription period unless the User proceeds to cancel it. Renewal shall be made by the payment method indicated and authorized by the User at the time of the initial subscription. Before proceeding to the automatic renewal CANTHYNNUS will send the user an email informing of this circumstance at least 15 calendar days in advance.
7 - Cancellation of Subscription. Once the subscription has been made, the User will only be able to cancel it with a minimum notice of 31 calendar days. In the case of cancellation with sufficient notice, this will not entail any cost for the User. To cancel a subscription, the User must go to the subscriptions section in "My Account" and click on the "Cancel" button on the subscription to be cancelled (Example: If the User cancels the subscription between May 1st and 31st, he/she will not receive the Canthynus Box in June).
CANTHYNNUS reserves the right to terminate the User's subscription at any time. Such termination will be notified to the User in advance by e-mail.
8 - Subscription Status. To know the status of the subscription, the User can access the Subscriptions section of "My Account". The subscription may appear in one of the following states:
- Active:
- Cancelled: when there are no more Canthynnus Boxes pending, indicating the month of completion.
- Pending Cancellation: if cancellation has been requested less than 31 calendar days in advance, indicating the last pending Canthynnus Box and the month of cancellation.
9 - Gift. Giving a CANTHYNNUS subscription as a gift is possible, although for the moment the User will not be able to personalize his gift card automatically. In case of wanting to make a gift, the User must contact CANTHYNNUS through the form in the Contact Us section.
Products:
1 - The Website allows the purchase of Products independently and in the quantities desired by the User with a maximum limit of 20 units per type of Product. In the event that the User wishes to purchase a number of units per type of Product above this limit, he/she must contact CANTHYNNUS through the form in the Contact Us section.
2 - Once the User has decided which Products or Product he/she wants to buy and has selected the number of cans to purchase, he/she must click on the "Add to Cart" button identified in the upper right margin of the page as "Cart".
2.1 - Once all the Products and quantities to be purchased have been selected, the User may check his/her order in the "Cart" by clicking on "View Cart".
2.2 - At any time, before proceeding to the final payment, the User may modify his order and the contents of the "Cart".
STEP 2: Finalization of Purchase
1 - Verification of the Order. Once all the Articles have been selected, the User will be able to check the list of Articles he/she wishes to purchase in the "View Cart" section by accessing a new page showing the summary of the order in "Cart Total" and a tab to recalculate the Shipping Costs of the order.
2 - Finalize Purchase. By clicking on "Finalize Purchase" the User will access a new page showing the final order and billing details.
- If the User is a Customer ofCANTHYNNUS to complete the purchase process you must identify yourself by accessing your account in the section "Already a customer?"where you can access with your username or email and password.
- If the User is not aCANTHYNNUS Customer, he/she will have to create an account in "My Account" indicating the billing information and selecting the payment method (and indicating the number of the discount coupon if applicable). The User must provide all the information required by the Website for the creation of your customer account.
3 - Discount Coupon. If the User has a discount coupon, he/she must use it before the moment of finalizing the purchase by clicking on the section "Click here to enter your code".
4 - Delivery Address. After the previous step, the User must confirm if the delivery address coincides with the billing address or by clicking in the box "Send to a different address ?" provide a different address. The User may include additional information in the "Order Notes" box (optional).
STEP 3: Acceptance of the General Conditions of Purchase
1 - Before proceeding to the payment of the purchase, the user must read the legal terms(General Conditions of Purchase and Privacy Policy) to which he/she is given access.
2 - Once the User has read the legal terms of purchase, he/she must click on "COMPLETE" as proof that these are known and accepted by the User.
STEP 4: Payment and Purchase Confirmation
1 - To finalize the order, the User must follow the online purchase procedure and click on "Authorize Payment".
2 - Once the payment of the order has been ordered, CANTHYNNUS will proceed to the double confirmation of the purchase:
- Through the message provided from the Web Site and
- By e-mail with a summary of the order with the corresponding identifier showing the basic data of the purchase.
3 - The User will also receive confirmation by e-mail that the product is being shipped (the "Shipment Confirmation").