Below we explain each of the treatments we perform. We have differentiated each treatment and purpose so that you can understand it clearly.
Do we need any personal information from you?
No, you do not need to provide us with any identifying information to browse the CANTHYNNUS website.
Registration, subscription or participation in our activities or services is voluntary, but if you do so, you must provide a valid email address that belongs to you and is current. All data collection forms will identify those data that are mandatory or necessary.
For what purposes do we process your data?
(i) If you register and create a user account , we will process your data to send you the orders you place, as well as to manage the billing and payment of the same.
(ii) If you subscribe to our Newsletter, we will use your data to send you periodic email communications about our products or services, as well as those of our partners, but always related to your interests.
(iii) If you participate in any of our surveys we will treat your data in aggregate form, i.e., we will not be able to identify you individually and it will be used to improve our services. If you voluntarily provide us with your e-mail address, we will process it in accordance with paragraph (ii) above.
(v) If you contact us to resolve a question or inquiry or to obtain information, we will process your information only to resolve your request or any action arising from your request.
(vi) Commenting Users: As a registered user you can add comments to Products and Subscriptions.
In some cases you may provide personal data for a specific purpose or in a specific section of the website. This is why you will be informed about the processing by means of a specific informative clause.
How long will we treat your data?
(i, ii and vi) CANTHYNNUS will process your data as long as you do not cancel your account and/or subscription, and it is still necessary for the stated purpose. In some cases, to ensure that your data is not processed, we will keep it until you request its deletion. For example: If you subscribe to the Newsletter and then unsubscribe, we will keep your email address only to ensure that you do not receive any communication with advertising CANTHYNNUS or our partners.
(iii) We do not process your personal data for the management of surveys, except in the cases provided for, where the provisions of the preceding paragraph shall apply.
(iv) Your data will be retained in accordance with the policy indicated in point 6.
(v) Your data will be retained until your request or actions arising from it are resolved.
What is the legal basis for the processing of your personal data?
(i, ii, iii, vi) The processing of your personal data is based on the consent that you must provide by ticking the appropriate box to accept the conditions of the processing of your personal data, as well as in the execution of the contract if you make a purchase in accordance with those General Conditions of Purchase that you have previously accepted. We also rely on the Legitimate Interest to send you communications related to our Products and Subscriptions.
With whom will we share your data?
Your data will not be communicated or transferred to third parties without your consent, unless required by law.
In some cases we need our suppliers to process data on our behalf, but they will only use your data according to our instructions. For example, we need a logistics provider to ship orders or to send communications.
In addition, if you request the portability of your data, we will communicate it to the recipient you specify.